User Agreement: Terms of Use, Safety Disclaimer and Community Rules

1. Acceptance and Incorporated Policies

By selecting “I agree,” registering, purchasing, or accessing Lovetopia, you agree to these Terms and the separately presented Privacy Policy and Community Rules, as applicable. If you disagree, do not use the Service. We may retain records of your acceptance, including the version and date. In case of conflict, mandatory law prevails; the Privacy Policy governs descriptions of personal-data processing, and these Terms govern contractual use of the Service. You represent that you have authority to enter this agreement.

2. Nature of the Service; No Matchmaking or Safety Guarantee

Lovetopia is a technology platform enabling adults to discover profiles, exchange content, communicate, and potentially arrange meetings independently. Lovetopia is not a dating agency, marriage broker, investigator, identity-verification service, insurer, security provider, healthcare provider, or party to any user interaction or relationship. We do not guarantee that any user is genuine, single, available, compatible, safe, truthful, legally eligible, or interested in a relationship, or that any interaction will lead to a meeting or relationship. Features, availability, and geographic access may change. Nothing in the Service constitutes professional advice.

3. Eligibility

You must be at least 18 and at least the legal age of majority where you reside, be legally competent to contract, and be legally permitted to use the Service. You may not use the Service if you have been convicted of a sexual or violent offense or are legally barred from doing so. You must not be subject to applicable sanctions or use the Service unlawfully. Only one account per person is permitted unless we expressly authorize otherwise. We may restrict jurisdictions or refuse accounts where lawful. We may request age or identity evidence, but any request or check is limited and does not amount to certification of age, identity, or safety. If you suspect a minor, stop interacting and report the profile immediately.

4. Account Responsibilities and Profile Photos

You must supply accurate, up-to-date information and photos depicting you, protect your credentials, promptly report unauthorized access, and avoid sharing your account. You are responsible for activities conducted through your account to the extent permitted by law, except activities caused by our own legally actionable conduct. We may require a live camera capture for the primary profile photo; uploaded images may be limited to a gallery. Live capture is an authenticity feature, not proof of identity, age, current appearance, or trustworthiness. We may reject photos, restrict features, and suspend or close accounts on reasonable safety, fraud, legal, or operational grounds, subject to applicable law.

5. User Interactions and Personal Safety

You alone choose whether, when, and how to communicate, share content, transfer information, or meet others. Interactions, including travel, meetings, intimacy, and exchanges of money or property, involve risks such as deception, fraud, harassment, assault, theft, emotional distress, illness, and unwanted disclosure of private information. Exercise independent judgment: do not send money or financial credentials; use public locations for first meetings; tell a trusted person your plans; and end contact when uncomfortable. We do not routinely conduct criminal background checks or comprehensively verify user identities, ages, representations, intentions, or criminal histories. Any moderation, screening, verification, or safety feature is selective, fallible, and not a promise to detect or prevent misconduct. Contact emergency services if you face immediate danger. Nothing in this section limits obligations imposed on Lovetopia by law.

6. Minors, Exploitation and Illegal Content

The Service is for adults only. Do not communicate with, solicit, exchange sexual material with, or arrange to meet anyone you know or reasonably suspect is a minor. Immediately stop contact and report suspected underage users using the available reporting feature. Child sexual abuse material, grooming, trafficking, coercion, nonconsensual intimate imagery, and sexual exploitation are strictly prohibited. We may preserve, remove, restrict, or report content and accounts to competent authorities as required or permitted by law, and cooperate with lawful requests. We cannot guarantee detection of every violation. Users must not make knowingly false reports.

7. Community Conduct

You must not harass, threaten, stalk, discriminate unlawfully, impersonate, defraud, extort, spam, advertise without authorization, scrape profiles, use bots, bypass security or payment systems, upload malicious code, infringe intellectual-property or privacy rights, distribute intimate material without valid consent, record calls or private content without all legally required consents, or violate applicable law. You must not solicit or provide prostitution, escorting, sexual services, paid companionship, trafficking, or other sexual exploitation; tokens and gifts cannot pay for such services. Sharing contact information or redirecting users off-platform in violation of product rules is prohibited. We may investigate and take proportionate action, including content removal and suspension or termination, but do not promise continuous review or enforcement in every case.

Heritage (the countries a member or their family come from) is optional. It is never shown on profiles; it is used only in search. Its main purpose is to help members find their community, especially members who live outside the country they or their family come from. It is meant to include people and bring them together, not to exclude anyone. You must not use heritage, or any other profile detail, to harass, demean or unlawfully discriminate against other members; we may take the action described above when it is misused.

8. Demonstration Profiles

The Service may display computer-generated profiles clearly labeled “Demo.” These are fictional, cannot be met, and do not represent actual members. As currently designed, messages to Demo profiles are free and Demo profiles cannot receive gifts. We will disclose material changes to how these profiles function before implementing them. Do not interpret Demo profiles as evidence of actual membership or availability.

9. User Content; License; Private Media

You retain ownership of content you lawfully upload. You grant Lovetopia and its necessary service providers a worldwide, nonexclusive, royalty-free license to host, reproduce, process, adapt for technical display, transmit, and display that content solely as reasonably necessary to operate, secure, maintain, and improve the Service, comply with law, and enforce these Terms, subject to the Privacy Policy and your privacy settings. The license ends when content is deleted from active systems, except for lawful retention, backups, disputes, safety investigations, and content already received or independently retained by others. You represent that you have all necessary rights and consents and that content is lawful.

Private albums, messages, photos, and videos are subject to the access controls described in the product, but no system or recipient can guarantee confidentiality. Recipients may screenshot, screen-record, photograph, save, copy, or redistribute content despite technical restrictions, and deleting or revoking access cannot retrieve copies they already obtained. We do not promise that media cannot be captured or disclosed. You are responsible for deciding what to share. We are not responsible for independent misuse by other users except to the extent liability arises from our own conduct and cannot lawfully be excluded. As currently designed, videos are private and access to individual private items requires your approval; any material change to these controls will be disclosed. We may access or disclose content when permitted by our Privacy Policy and applicable law, including for abuse investigations and legal compliance.

10. Moderation, Automated Checks and Video Calls

We may use automated and human tools to identify or block contact details, links, social handles, spam, fraud, illegal content, or policy violations. Such measures may produce false positives and false negatives, may not cover every communication, and are not a comprehensive monitoring or security service. Certain flagged content or attempts may be reviewed by authorized personnel where permitted by law and described in the Privacy Policy. Video calls are designed for direct device-to-device transmission and, as currently configured, are not recorded by Lovetopia; however, participants may independently record or capture them, and technical metadata may be processed as explained in the Privacy Policy. We do not guarantee the confidentiality, availability, security, or behavior of call participants.

11. Tokens, Gifts, Purchases and Subscriptions

Tokens are limited, revocable, nontransferable licenses to access designated digital features, except transfers expressly enabled through the gift function. Tokens are not currency, deposits, stored value, property, or redeemable for cash. Free or promotional tokens may have feature restrictions disclosed when granted; currently free tokens are usable for text messages only. Purchased tokens may be required for private-media access, video calls, and other specified features. The current token price, feature cost, any expiration or inactivity rule, applicable taxes, and material limitations will be disclosed before purchase or use; no undisclosed expiration applies. We may change future prices and feature costs prospectively. We may correct obvious pricing or crediting errors subject to applicable law.

Payments may be processed by Stripe or other disclosed processors. Payment-data handling is governed by the applicable Privacy Policy and processor disclosures; do not assume that no payment-related data is received or retained by Lovetopia. By purchasing, you authorize the disclosed charge. Where permitted by law, fulfilled digital-token purchases are nonrefundable; statutory cancellation, withdrawal, refund, and chargeback rights remain unaffected. Refunds and chargebacks may result in reversal of associated unused tokens, without unlawful penalties. Fraudulent or prohibited use may lead to forfeiture of unused promotional or purchased tokens only to the extent permitted by law.

Premium, if offered, renews automatically at the disclosed billing interval and price until canceled. Before enrollment we will clearly disclose the recurring charge, billing frequency, renewal terms, any trial conversion, and a straightforward cancellation method. You authorize recurring charges until cancellation. Cancellation stops future renewals and generally leaves access through the paid period, unless law requires otherwise. We will provide renewal notices, cancellation mechanisms, and refunds when required by applicable law. You can cancel at any time on the Premium page (https://lovetopia.app/membership, “Cancel renewal”) or by contacting us through https://lovetopia.app/contact.

12. Privacy and Data Security

Our Privacy Policy describes what data we collect, how it is used, legal bases where applicable, recipients, international transfers, retention, privacy rights, and how to contact us. We implement measures we consider appropriate for the nature of the Service, but no internet service is risk-free or absolutely secure. Do not upload data you are unwilling to disclose to other users as allowed by your sharing choices. Certain profile information may reveal sensitive personal characteristics; applicable consent and legal requirements will be observed. We do not promise absolute privacy, instant deletion from every backup, or rights beyond those applicable under law and the Privacy Policy. These Terms do not replace legally required privacy notices or consents.

13. Third-Party Services and Content

The Service may rely on hosting, payment, communication, analytics, and other third parties, and may display links or content supplied by users or external services. We do not control third-party conduct or guarantee third-party availability, legality, accuracy, or security. Your dealings with third parties may be governed by separate terms. Nothing in this section excuses our own nonwaivable legal responsibilities.

14. Suspension, Termination and Data Retention

You may delete your account using available account controls or by contacting us. We may restrict, suspend, or terminate access for suspected fraud, safety threats, violations, legal requirements, inactivity, or discontinuation of the Service, acting consistently with applicable law. We may act without advance notice where reasonably necessary, but will provide notice or review rights when required. Access to features and unused tokens may end on termination, subject to mandatory refund and consumer rights. Account deletion does not necessarily erase information we must or may lawfully retain, copies held by recipients, or backups pending normal deletion cycles; see the Privacy Policy. Provisions intended to survive, including payment obligations, releases, liability limitations, indemnities, and dispute provisions, survive termination to the extent lawful.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, CONTENT, MATCHING, COMMUNICATION FEATURES, AND SAFETY TOOLS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, OR SECURITY, EXCEPT WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED. WE DO NOT WARRANT THAT USERS ARE AUTHENTIC, SAFE, LAWFUL, OR COMPATIBLE; THAT CONTENT IS ACCURATE OR CONFIDENTIAL; OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL ACTIVITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO THEY MAY NOT APPLY TO YOU.

16. Third-Party Conduct; Assumption of Risk; Release

To the fullest extent permitted by law, you assume the ordinary and foreseeable risks of voluntarily communicating with, sharing content with, and meeting other users. Lovetopia and its owners, officers, directors, employees, contractors, affiliates, successors, and service providers (the “Protected Parties”) are not parties to, and generally do not control, user-to-user interactions. To the extent permitted by law, you release the Protected Parties from claims arising solely from the independent acts or omissions of other users or third parties, including false profiles, harassment, fraud, misuse of shared media, and offline meetings. THIS RELEASE DOES NOT APPLY TO CLAIMS ARISING FROM A PROTECTED PARTY’S OWN FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE WHERE NONWAIVABLE, BREACH OF NONWAIVABLE STATUTORY DUTY, OR OTHER LIABILITY THAT CANNOT LAWFULLY BE RELEASED. Nothing prevents reporting crimes, cooperating with authorities, or exercising nonwaivable legal rights. For California residents only, to the extent enforceable, you expressly waive California Civil Code §1542 as to claims within this lawful release, understanding that unknown claims may exist; no waiver applies to claims excluded above.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PROTECTED PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITIES, ARISING FROM THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMBINED AGGREGATE LIABILITY OF ALL PROTECTED PARTIES FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID Lovetopia FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$25. THIS LIMIT IS CUMULATIVE, NOT PER CLAIM, AND APPLIES REGARDLESS OF THEORY OF LIABILITY, EXCEPT WHERE PROHIBITED BY LAW. NOTHING EXCLUDES OR LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE NONWAIVABLE, STATUTORY PRIVACY OR CONSUMER RIGHTS THAT CANNOT BE WAIVED, OR ANY OTHER LIABILITY THAT LAW PROHIBITS LIMITING. IF YOUR JURISDICTION DOES NOT ALLOW A PARTICULAR EXCLUSION OR CAP, IT APPLIES ONLY TO THE EXTENT PERMITTED.

18. User Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Protected Parties from third-party claims, damages, judgments, settlements, and reasonable legal fees arising from (a) content you upload or share, (b) your unlawful conduct or violation of another person’s rights, (c) your breach of these Terms, or (d) your transactions or interactions with other users. This obligation does not apply to the extent a claim is caused by a Protected Party’s own wrongful conduct or where prohibited by law. We will provide reasonable notice of a claim where practicable, permit your participation in its defense, and not agree to a settlement imposing a nonmonetary obligation on you without your consent. We may assume control of the defense at our own expense where appropriate.

19. Disputes; Informal Resolution; Arbitration for U.S. Users

Before filing a claim, you and Lovetopia agree to send a written notice describing the dispute and requested relief to the contact information in Section 23 and attempt in good faith to resolve it for 30 days, unless immediate legal relief or mandatory law permits otherwise.

FOR U.S. USERS ONLY, except for claims eligible for small-claims court, requests for public injunctive relief where arbitration restrictions would be unenforceable, intellectual-property injunctions, and claims that cannot legally be arbitrated, you and Lovetopia agree to resolve disputes arising from these Terms or the Service through binding individual arbitration administered by the American Arbitration Association under its applicable consumer rules, subject to the Federal Arbitration Act. Arbitration may be conducted remotely where the rules permit. Lovetopia will pay arbitration fees to the extent required by the rules or applicable law. The arbitrator may award any individual relief available in court. Neither party may bring or participate in a class, collective, consolidated, or representative action to the extent this waiver is lawful. If a court determines that the class-action waiver is unenforceable as to a particular claim or remedy, that claim or remedy will proceed in court to the extent required, while the remainder may proceed in arbitration. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending a message through the Contact page at https://lovetopia.app/contact with your account identifier and an unequivocal opt-out request; opting out does not affect other Terms. This provision does not prevent complaints to government agencies.

For users outside the United States, disputes will be handled by courts and processes required or permitted under applicable local consumer law; this Section does not remove mandatory local protections.

20. Governing Law and Venue

Except where mandatory law provides otherwise, these Terms are governed by Maryland law, without its conflict-of-laws rules. The Federal Arbitration Act governs the interpretation and enforcement of the U.S. arbitration agreement. For disputes not subject to arbitration, the parties consent to state or federal courts with jurisdiction in Maryland, except where consumers have a nonwaivable right to sue elsewhere. No provision overrides mandatory consumer or privacy protections in your place of residence.

21. Changes and Service Availability

We may modify features or these Terms for legal, safety, operational, or business reasons. We will provide notice and seek renewed acceptance when required by law or when changes are material. Changes ordinarily apply prospectively from their stated effective date and do not retroactively alter accrued claims or previously purchased rights where prohibited. If you do not accept revised Terms, stop using the Service and close your account. We may discontinue the Service subject to legal obligations regarding subscriptions, balances, notices, and refunds.

22. General Terms; Language

If a provision is unenforceable, the remainder stays in effect to the extent lawful, except as specifically provided for the arbitration/class-action provisions. Failure to enforce a provision is not a waiver. You may not transfer your account or contractual rights without consent; we may transfer these Terms as part of a lawful business reorganization or sale, subject to applicable privacy law. These Terms do not create a partnership, agency, or employment relationship. Translations are for convenience; English controls only to the extent permitted by mandatory law. Headings are for convenience. Any consumer rights that cannot be waived remain intact.

23. Contact, Reports and Legal Notices

General support and reports: https://lovetopia.app/contact. Legal notices: the Contact page at https://lovetopia.app/contact. Privacy inquiries: see the Privacy Policy at https://lovetopia.app/privacy, or write to us through https://lovetopia.app/contact. For immediate danger, contact local emergency services. We may provide notices through the Service, email, or other lawful means.